Chapter 5 is the management half of the syllabus: test planning, entry and exit criteria, estimation techniques, test case prioritisation, the test pyramid and testing quadrants, risk management and risk-based testing, test monitoring and control with its metrics and reports, configuration management, and defect management.
Nine of forty points, with three K3 questions — usually an estimate to compute or a risk level to rank. The content is not difficult; the questions are long, and misreading one line of a scenario is the most common avoidable loss on the whole paper.
Where candidates lose these points:
Risk level combines likelihood and impact — both, always. A high-impact, very unlikely risk can rank below a moderate one, and questions ask you to order several risks, not to define the term.
Product risk vs project risk — a product risk threatens the quality of the deliverable, a project risk threatens the ability to deliver at all. Late supplier delivery is a project risk even though it hurts testing.
Three-point estimation — (most optimistic + 4 × most likely + most pessimistic) ÷ 6. Know the formula cold; the arithmetic is the easy part.
Entry and exit criteria — also called definition of ready and definition of done. Exit criteria are not "all tests passed"; unmet criteria may still be consciously accepted.
Reports and defect records — a test progress report is written during testing, a test completion report at the end. A defect report documents a failure and what is needed to reproduce it, not a proposed fix.
This chapter is covered most heavily (9 questions) in CTFL v4.0 — Mock Exam 1 (Checkout Discounts, PIN Lockout & Branch Coverage), CTFL v4.0 — Mock Exam 2 (Media Player States, Insurance Surcharges & Shift-Left), CTFL v4.0 — Mock Exam 3 (Loan Approval Rules, Document Workflow & Traceability), CTFL v4.0 — Mock Exam 4 (Thermostat States, Loop Coverage & Test Monitoring), CTFL v4.0 — Mock Exam 5 (Promo Codes, Order Lifecycle & Acceptance Testing), CTFL v4.0 — Mock Exam 6 (Coupon Decision Tables, Order States & Exit Criteria), CTFL v4.0 — Mock Exam 7 (Insurance Discounts, Login Lockout & Switch Coverage), CTFL v4.0 — Mock Exam 8 (Shipping Fees, Hiring Workflow & the V-Model), CTFL v4.0 — Mock Exam 9 (Loyalty Discounts, Vending Machine States & CI Pipelines), CTFL v4.0 — Mock Exam 10 (Streaming Subscriptions, ATM Sessions & Boundary Values), CTFL v4.0 — Mock Exam 11 (Car Rental Surcharges, Order States & Accessibility), CTFL v4.0 — Mock Exam 12 (Baggage Fees, Support Tickets & Residual Risk), CTFL v4.0 — Mock Exam 13 (Hotel Upgrades, Hiring Pipeline & Debugging vs Testing), CTFL v4.0 — Mock Exam 14 (Parking Fees, Media Player States & Statement Coverage), CTFL v4.0 — Mock Exam 15 (Cinema Discounts, Exam Workflow & Use Case Testing)